https://productioncommunity.publicmobile.ca/t5/Get-Support/2FA-for-SIM-replacement/m-p/1442624#M983913 <P>I’m doing a sim change but it’s asking for 2FA that suggest access to the old SIM.&nbsp;<BR /><BR /></P><P>I lost the old SIM and can’t receive 2FA. I will like option to use my email for 2FA instead of being limited to the phone number which I am trying to replace the lost SIM.&nbsp;<BR /><BR /></P><P>any ideas?</P> Thu, 28 May 2026 19:40:33 GMT Aquosua100 2026-05-28T19:40:33Z https://productioncommunity.publicmobile.ca/t5/Get-Support/2FA-for-SIM-replacement/m-p/1442624#M983913 <P>I’m doing a sim change but it’s asking for 2FA that suggest access to the old SIM.&nbsp;<BR /><BR /></P><P>I lost the old SIM and can’t receive 2FA. I will like option to use my email for 2FA instead of being limited to the phone number which I am trying to replace the lost SIM.&nbsp;<BR /><BR /></P><P>any ideas?</P> Thu, 28 May 2026 19:40:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/2FA-for-SIM-replacement/m-p/1442624#M983913 Aquosua100 2026-05-28T19:40:33Z https://productioncommunity.publicmobile.ca/t5/Get-Support/2FA-for-SIM-replacement/m-p/1442627#M983916 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/481765">@Aquosua100</a>&nbsp;</P><P>Did you click on Resend Code or Didn’t Receive Code? There should be an option to have the 2FA Code sent by email.</P><P>If not then you need a CS_Agent assistance to help you.</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_self">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A>&nbsp;</P> Thu, 28 May 2026 19:46:45 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/2FA-for-SIM-replacement/m-p/1442627#M983916 BKNS27 2026-05-28T19:46:45Z