topic Re: Manage subscription tab not working in Get Support

Manage subscription tab not working

Gozilla — Thu, 28 May 2026 01:14:29 GMT

I tried app and website manage subscription tabs days whoops tru again later its been two days plus I want to get a new sub.

Re: Manage subscription tab not working

BKNS27 — Thu, 28 May 2026 01:21:12 GMT

@Gozilla

The PM app and website worked for me with no issues.

What are the problems you are running into?

Is your phone running the latest iOS/OS on your phone?

Clear the cache on your browser on your computer to login to your account.

Re: Manage subscription tab not working

Gozilla — Thu, 28 May 2026 15:21:34 GMT

I tried both, I cleared cache, two browsers my cell phone app it just says

"Oops! We encountered an error processing your request.

This may be due to a system error, please go back to the previous page and try again."

I would like to change my subscription but there's a problem with my acount somehow. How can I get it fixed?

Re: Manage subscription tab not working

Gozilla — Thu, 28 May 2026 15:23:06 GMT

What ended up working was to stop my current subscription, then everything is working now, weird glitch now I can sub to a new one.

Re: Manage subscription tab not working

Gozilla — Thu, 28 May 2026 15:23:59 GMT

Sorry nope, it wont "change plan"