topic Data not working for internet browsing in Get Support

Data not working for internet browsing

Satish1 — Wed, 27 May 2026 20:39:50 GMT

Hello, Is the data component not working? I am finding that this service is declining in quality. It is hard to get any help. Please let me know what is going on so I can at least decide if its time to switch carriers. Thank you.

Re: Data not working for internet browsing

Sansan — Wed, 27 May 2026 20:42:41 GMT

If you check rhe community messages, LOTS of people having this issue unfortunately. They are aware and working on a fix.

In the meantime toggle on airplane mode and restart.

Re: Data not working for internet browsing

slusagm — Wed, 27 May 2026 20:42:44 GMT

This is active service issue on PM side

https://productioncommunity.publicmobile.ca/t5/Get-Support/Megathread-Public-Mobile-Data-Issues/td-p...

But it might help to Reboot the phone and Reset network settings.

If still cannot connect, try changing network mode to 4G or LTE and reboot phone once more

Re: Data not working for internet browsing

colleeno — Thu, 28 May 2026 01:16:17 GMT

@slusagm

I am having the same problem as the OP and would like to read more about it but the link you provided isn’t working. (See screenshot.) Could you post an updated link please? Thank you

Re: Data not working for internet browsing

colleeno — Thu, 28 May 2026 01:22:44 GMT

@slusagm

Please ignore my previous message. I found the thread.