Auto switch between wifi and data

Johnmacwilliams — Wed, 27 May 2026 18:17:46 GMT

Just wondering if anyone else might be having problems switching between wifi and data, vice versa seems to work fine, just when I leave a wifi connection. Last few days I've had to restart to get data going. Thought it was a phone problem(Samsung A35 5g) but my daughter (Samsung S24) is experiencing the same issue. Only been happening for a few day

Re: Auto switch between wifi and data

hTideGnow — Wed, 27 May 2026 18:43:40 GMT

hi @Johnmacwilliams

Try Reboot phone and click Reset network settings

if you need to submit ticket, you can use Chatbot here:
  https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Ticket", Then click the following in order: "Account Management" , "Log In".
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topic Auto switch between wifi and data in Get Support

Auto switch between wifi and data

Re: Auto switch between wifi and data