topic Refund in Get Support

Refund

Sebas_9013 — Wed, 27 May 2026 00:07:36 GMT

I want to get a refund because the service never work on me phone

hTideGnow — Wed, 27 May 2026 00:08:42 GMT

Public Mobile has a no refund policy. You have to work with them to try to get it working first. Please submit a ticket

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Chalupa_Batman — Wed, 27 May 2026 00:22:56 GMT

@Sebas_9013 wrote:
I want to get a refund because the service never work on me phone

Before you request a refund, what steps did you take that didn't work. There are 6 steps total. Also, what phone were you trying to use?