topic Re: Koodo port failed-support request (#2519-3367) in Get Support

Koodo port failed-support request (#2519-3367)

osyras — Tue, 04 Jan 2022 23:23:18 GMT

Porting failed with a message to contact support. Old Koodo sim can still send/receive calls but has no data while PM sim has data and can make but not receive calls.

Thanks

Danny

Re: Koodo port failed-support request (#2519-3367)

Simon4s — Wed, 16 Nov 2016 04:19:41 GMT

@osyras Have you private messaged a Moderator yet? Be sure to tag them in a post too.

Re: Koodo port failed-support request (#2519-3367)

jalsa99 — Wed, 16 Nov 2016 04:25:56 GMT

Hey I have the exact same problem, sent in support ticket request last Thursday Nov 10, still no reply back, then I PM a moderator, havent heard back, my Koodo is still working, but I am basically pay two bills, I don't know why its such a mess to port over Koodo number.

Re: Koodo port failed-support request (#2519-3367)

osyras — Wed, 16 Nov 2016 05:06:11 GMT

@Simon4sSo how do we find a moderator? Just pick one from any existing thread?

Re: Koodo port failed-support request (#2519-3367)

Simon4s — Wed, 16 Nov 2016 05:53:54 GMT

Shazia_K is the mod that helped me