topic Where is the self-serve menu option? in Get Support

Can’t see Data usage

William426 — Fri, 15 May 2026 14:21:33 GMT

There’s no place under my account that shows data usage. Where do you find the data usage in what would be considered an obvious piece of information that a lot of subscribers would like

Re: Can’t see Data usage

slusagm — Fri, 15 May 2026 14:23:51 GMT

the data usage should be right at the overview page. can you post us screenshot but remove person details so we can help furhter

Re: Can’t see Data usage

NSKing — Fri, 15 May 2026 14:59:53 GMT

don't you just login and you will see the usage there? are out using app or browser?

Can’t see usage

William426 — Tue, 26 May 2026 19:02:16 GMT

I still have not got any satisfactory answers on how to see usage…

Re: Can’t see usage

hTideGnow — Tue, 26 May 2026 19:04:28 GMT

hi @William426

or click Usage history

No internet

William426 — Tue, 26 May 2026 19:04:44 GMT

I have no Internet, where other people around me do. I don’t know if I’ve used up my whole limit of the plan as I can’t see usage… So frustrating

My account has no drop-down menu

William426 — Tue, 26 May 2026 19:07:05 GMT

I tried to sign on it I think I’m signed in but yet when I hit the my account drop down menu nothing happens

Where is the self-serve menu option?

William426 — Tue, 26 May 2026 19:08:40 GMT

it says you can do certain things when you’re in the self-serve area yet I can’t even find how to get to that area

Re: Where is the self-serve menu option?

Sansan — Tue, 26 May 2026 19:14:50 GMT

Once signed in your My Account you are in the Overview page. From there you can choose what you want to do. There is a drop-down menu for My Rewards, My Payment, My Referral, view account information.