topic Re: QR CODE in Get Support

QR CODE

Chapman-Boss — Mon, 25 May 2026 15:58:48 GMT

Just got a new cellphone it says to scan the QR CODE where is the code I'm not good at technically l'm dumb Thank You

Re: QR CODE

slusagm — Mon, 25 May 2026 16:14:07 GMT

do you need eSIM?

just download PM app on the new phone, login and go to Account -> Purchase sim card and buy eSIM

Re: QR CODE

Chapman-Boss — Mon, 25 May 2026 22:59:30 GMT

My new cellphone is Samsung Galaxy A17 5G will your sim card fit my phone if sol will order one Thank You

Re: QR CODE

slusagm — Mon, 25 May 2026 23:17:56 GMT

yes, esim will work

but for Samsung new phone, you need to borrow a sim card from a friend to setup the phone first. It is not something that Samsung needs it , not a problem with Public Mobile. So, get a physical sim from friend, setup the phone with Google and Samsung.

Then download Public Mobile ap on the new phone and login. Then go to Account -> Purchase Sim card and choose eSIM and buy and install

if your last eSIM was bought 15+ days ago, it should be free