topic Re: Physical vs eSim in Get Support

Physical vs eSim

Woomera01 — Mon, 25 May 2026 18:41:36 GMT

Happy with my service , BUT I'm in a bit of a deadspot @ home and signal is weak . No problem once I leave my house 🙂 Have new phone with eSim capability . Is switching to an eSim likely to do anything to improve my coverage ? Thanks

Re: Physical vs eSim

hTideGnow — Mon, 25 May 2026 18:42:41 GMT

hi @Woomera01

no, eSIM and physical sim is the same in terms or network connectivity, it won't make any improvement

it is the phone itself. What phone do you have?

Re: Physical vs eSim

hairbag1 — Mon, 25 May 2026 18:42:43 GMT

@Woomera01

probly won't make much difference which sim to you. Try using 4g/LTE instead of 5G.

Re: Physical vs eSim

Woomera01 — Mon, 25 May 2026 19:01:29 GMT

Moto power 5G ....I do better than most visitor who beg for my wifi password as they have NO signal at all ...as I said , it's only at my house ....even on the street infront of my house I have better luck than in the house itself . Thought it might be worth a try 😞