topic Service not working in Get Support

Service not working

Vivian112 — Mon, 25 May 2026 16:16:07 GMT

Service is not working. Can not call, text and no data. Auto pay was set through credit card. Payment went through yesterday.

Sansan — Mon, 25 May 2026 16:25:43 GMT

Restart your phone.

If still same, create a ticket and get agent to check for you .

NDesai — Mon, 25 May 2026 16:41:06 GMT

@Vivian112 What is your account status? Are you getting any signal on your phone? If yes, what about receiving calls or texts?

BKNS27 — Mon, 25 May 2026 18:24:50 GMT

Check for outages in your area:

If there are no outages then check the status of your account by login to your account.