Help: ChatGPT Voice

Den1234 — Mon, 25 May 2026 04:49:47 GMT

I'm having issues with my ChatGPT voice for the last 6 weeks. It stopped working all of a sudden when I tried connecting with LTE/5G and finally today I found out it works when I use WIFI.

There are two post that have the exact same issue:
https://productioncommunity.publicmobile.ca/t5/Get-Support/ChatGPT-Advanced-Voice-Mode-Issue/m-p/1389234

https://productioncommunity.publicmobile.ca/t5/Get-Support/Useless-customer-service/m-p/1393114/highlight/true#M952437

Can someone direct me a way to speak to an agent or rep?

Thanks in advance!

Re: Help: ChatGPT Voice

softech — Mon, 25 May 2026 04:59:24 GMT

@Den1234

To engage PM support for assistance, please open ticket with PM support:

1. Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Start by typing "Ticket", click "Contact Us" then choose a topic, click "Login", finally click "Click here to submit a ticket ↗"
(if unable to receive 2FA via SMS when login, click "Didn't Receive code" or "Resend Code")
then choose "Send email" or "Send Voice Message" to get 2FA via email or voicemail)
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

topic Re: Help: ChatGPT Voice in Get Support

Help: ChatGPT Voice

Re: Help: ChatGPT Voice