topic Re: Loading subscription details in Get Support

Loading subscription details

PercyQ — Mon, 25 May 2026 02:10:43 GMT

Can't seem to get my subscription details to load. Everything else is loading ok.

Re: Loading subscription details

hairbag1 — Mon, 25 May 2026 02:13:31 GMT

@PercyQ

Once you succsessfully lig in to your acct using the mobile app, look at Usage Breakdown to see current plan details.

Re: Loading subscription details

softech — Mon, 25 May 2026 02:13:37 GMT

@PercyQ

please try using browser with Incognito mode, and also try using another browser

you might want to try using PM app as well. If you already using PM app, try the browser as said above, but you can also try uninstall the PM app, and reinstall after a device reboot

Re: Loading subscription details

PercyQ — Mon, 25 May 2026 02:14:48 GMT

It's loading now. Thanks. Don't need any replies.