https://productioncommunity.publicmobile.ca/t5/Get-Support/Auto-pay-failed/m-p/1440509#M982080 <P>I forgot to update my cc expiration date and my auto &nbsp;payment just failed.. I’m trying to make a payment but can’t find the payment option other than updating my cc. I have the $20/60gb plan and don’t want to lose it. Will my promo discount be removed because of this?</P><P>&nbsp;</P><P>edit: found the direct link to make a payment. Why it’s not available in the app or website on desktop boggles my mind.</P> Sun, 24 May 2026 08:01:25 GMT dcfc 2026-05-24T08:01:25Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Auto-pay-failed/m-p/1440509#M982080 <P>I forgot to update my cc expiration date and my auto &nbsp;payment just failed.. I’m trying to make a payment but can’t find the payment option other than updating my cc. I have the $20/60gb plan and don’t want to lose it. Will my promo discount be removed because of this?</P><P>&nbsp;</P><P>edit: found the direct link to make a payment. Why it’s not available in the app or website on desktop boggles my mind.</P> Sun, 24 May 2026 08:01:25 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Auto-pay-failed/m-p/1440509#M982080 dcfc 2026-05-24T08:01:25Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Auto-pay-failed/m-p/1440511#M982082 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/640688">@dcfc</a>&nbsp;use the payment link to make the full payment to resume service first. You should see a $20 credit shortly after. If not, ask PM CS agent to check and issue back the credit</P> Sun, 24 May 2026 11:20:24 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Auto-pay-failed/m-p/1440511#M982082 softech 2026-05-24T11:20:24Z