offer not apply

chouchou1971 — Fri, 22 May 2026 03:24:59 GMT

I received an offer from PM on April 15th regarding for a 3GB plan for 19/month. The offer would be expired on April 23rd. So I replied YES on April 16th to replace my old plan for 1GB. My subscription cycle is from 10th every month. But I still did not receivd my new plan now. Is there contact of PM to check the issue, Thanks.

Re: offer not apply

hairbag1 — Fri, 22 May 2026 04:27:58 GMT

@chouchou1971

click the orange chat bubble on lower right side of page to start the process to get Customer Support.

If that don't work, use this link to dm Customer Support to ask for their help...https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

PM will reply to your community inbox, between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

topic offer not apply in Get Support

offer not apply

Re: offer not apply