topic Re: Activated new sim but cannot recieve incoming calls in Get Support

Activated new sim but cannot recieve incoming calls

Hina — Tue, 04 Jan 2022 23:23:01 GMT

Hi! I just activated my pm sim my data is working and I can make outgoing calls but am unable to recieve calls or messages.. I am not sire what the issue is please help me.

Re: Activated new sim but cannot recieve incoming calls

Time — Wed, 16 Nov 2016 01:40:20 GMT

Exactly the same issue I'm having. Hope someone can explain why this special case occurs and what the solution is.

Re: Activated new sim but cannot recieve incoming calls

Hina — Wed, 16 Nov 2016 01:56:33 GMT

Hope so!!

Re: Activated new sim but cannot recieve incoming calls

maddog497 — Wed, 16 Nov 2016 02:00:56 GMT

Have you tried powering your phone on and off again?

Re: Activated new sim but cannot recieve incoming calls

Hina — Wed, 16 Nov 2016 02:30:01 GMT

Yes I did but it did not work

Re: Activated new sim but cannot recieve incoming calls

computergeek541 — Wed, 16 Nov 2016 02:46:33 GMT

If you have ported in a phone number, this is how it is supposed to work. All incoming communications will continue to go to the service provided by your old service provider until the phone number transfer has been completed. Until then, you can continue to use your old service. When the porting is complete, your old service will stop working. Then, the Public Mobile sim can start being used and everything should be up and running at that time. If transfering a phone number from one wireless carrier to another, in most cases, it should be be completed within 2.5 business hours.

Re: Activated new sim but cannot recieve incoming calls

Hina — Wed, 16 Nov 2016 02:53:52 GMT

Thank you I hope it works.

Re: Activated new sim but cannot recieve incoming calls

Hina — Wed, 16 Nov 2016 15:35:49 GMT

Hey!! I activated my sim sim last night ariund 7 but the problem is still there as I mentioned above. I ported my number from Chatr. Can anyone suggest me anything my billing cycle for Chatr is close too!