https://productioncommunity.publicmobile.ca/t5/Get-Support/New-email/m-p/1439483#M981506 <P>New email with old number</P> Wed, 20 May 2026 02:25:30 GMT Johnny45 2026-05-20T02:25:30Z https://productioncommunity.publicmobile.ca/t5/Get-Support/New-email/m-p/1439483#M981506 <P>New email with old number</P> Wed, 20 May 2026 02:25:30 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-email/m-p/1439483#M981506 Johnny45 2026-05-20T02:25:30Z https://productioncommunity.publicmobile.ca/t5/Get-Support/New-email/m-p/1439486#M981509 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/688334">@Johnny45</a></P><P>&nbsp;the email login is just a login username to PM My Account.&nbsp;</P><P><STRONG>So, if you have the password and can receive 2FA via SMS</STRONG>, you can first login My Account using the original/old email address, then&nbsp; change the login email address by going to <STRONG>Profile&gt; Manage EverSafe ID</STRONG>&nbsp;</P><P><STRONG>But if you cannot logon at all,</STRONG> then you will have to engage PM CS agent and they will help out&nbsp;</P><P><SPAN>Private message CS Agent at:&nbsp;</SPAN></P><DIV class=""><DIV class="lia-indent-padding-left-30px"><FONT size="2">&nbsp; &nbsp; &nbsp; &nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><BR /></FONT><EM>**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there&nbsp; &nbsp; &nbsp;</EM></DIV></DIV> Wed, 20 May 2026 02:36:30 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-email/m-p/1439486#M981509 softech 2026-05-20T02:36:30Z