topic Re: Phone Service in Get Support

Phone Service

HassanC — Tue, 04 Jan 2022 23:22:53 GMT

Hi, Its been a few days now, and the only reply i seem to get is that i have to wait for someone to get back to me. I'm already being charged for service i dont have (twice actually, paid on top of the auto charge...). Is it not possible to get a refund till i actually have service or atleast get back the extra $120 i paid for my plan?

Re: Phone Service

imcphers — Wed, 16 Nov 2016 01:29:42 GMT

Just want to confirm that you have already send a private message to the moderators with all the details about your issue - see link below on what they will need.

If you have, unfortunately all you can do is wait - it will get fixed.

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-message/m-p/95317#U95317

Re: Phone Service

HassanC — Wed, 16 Nov 2016 01:31:56 GMT

I have already sent private messages to two different Mods. Unfortunately have yet to hear back.