topic Re: phone calls in Get Support

phone calls

andy1818 — Mon, 18 May 2026 16:15:07 GMT

Unable to make voice calls now. Nothing has changed on my subscription, texting works though

Re: phone calls

hairbag1 — Mon, 18 May 2026 16:19:06 GMT

@andy1818

try rebooting your cell. Try a network re-set. Try your sim in diff cellphone (ignore that suggestion if you use esim)

Perhaps there could be a localized network outage.

Re: phone calls

Dunkman — Mon, 18 May 2026 16:22:33 GMT

@andy1818

Which model phone are you using? Is your phone VoLTE compatible with PM network? Are you a customer in Manitoba (3G network has been decommissioned in Manitoba)?

Check your IME:

https://www.publicmobile.ca/en/get-help/articles/volte

If not VoLTE compatible, that may explain your talk issues.