topic Re: Data in Get Support

Data

Dymndaries — Sun, 17 May 2026 18:31:10 GMT

Why can I not send video in a text message

Re: Data

hTideGnow — Sun, 17 May 2026 18:38:45 GMT

hi @Dymndaries

what phone are you using?

Telus (PM) has retired some legacy servers and old phones from 2017 before will be affected

and check if you have these APN settings

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
MCC: 302
MNC: 220
APN Type: default,supl,mms

Re: Data

slusagm — Sun, 17 May 2026 18:39:33 GMT

Make sure old sim removed or disabled

Then Reboot phone and Reset Network Settings