topic Re: QIN F25 in Get Support

QIN F25

Steve102 — Sun, 17 May 2026 17:19:07 GMT

Will a Qin F25 work on Public?

Thanks in advance!

Re: QIN F25

Chalupa_Batman — Sun, 17 May 2026 17:21:59 GMT

To confirm if your phone will work with Public Mobile, please see this link. At the bottom of the page, you can insert your IMEI number and the system will advise you if it will work with Public Mobile.

https://www.publicmobile.ca/en/get-help/articles/volte

Use Public Mobile's VoLTE checker as a guide only, as results are not always 100% accurate.

Re: QIN F25

Yummy — Sun, 17 May 2026 17:26:09 GMT

Check IMEI at PM site and you will know

Re: QIN F25

Steve102 — Sun, 17 May 2026 17:26:55 GMT

I don't have the phone yet. Want to see if it works before I purchase.

Think you for the response

Re: QIN F25

softech — Sun, 17 May 2026 17:32:10 GMT

@Steve102

The problem is a combination of 3G shutdown and the lack of VoLTE compatibility

While the Qin F25 has VoLTE, it is NOT compatible with PM's VoLTE network.

Since the phone is not compatible with PM's VoLTE, the phone has been using 3G for voice, but is now affected by the 3G Network Shutdown that has just started in Manitoba:
https://www.publicmobile.ca/en/get-help/articles/3g-shutdown

If you’re using a 3G-only device, your phone will stop working after these dates:
Manitoba (Rural): January 12, 2026
Manitoba (Urban : Winnipeg & Brandon): Starting March 31, 2026
National: Starting March 1, 2027

There is really nothing much you can do other than to get a phone that is compatible with PM's VoLTE network.
iPhones 8 or later, Google Pixel 4 or later, Samsung S22/Flip 2/Fold 2/A15/A35/A55 or later, or other major brands of phones released after 2024 and are designed and sold for the Canadian market should work.
If you are unsure whether a particular phone will work, share the model here and we can help

Re: QIN F25

slusagm — Sun, 17 May 2026 17:34:50 GMT

@Steve102 no, the phone is not on OM VoLTE whitelist

Since you haven't but the phone yet, don't buy it. Get a more main stream brand that is sold in Canada by Canadian carriers to be certain it will work.

Re: QIN F25

Steve102 — Sun, 17 May 2026 17:40:31 GMT

Thank you for the info