topic Re: Call Logs Downloading Not Responding in Get Support

Call Logs Downloading Not Responding

Energyacheating — Sun, 17 May 2026 00:44:22 GMT

I’m trying to download the call logs for 03/29/2026–04/29/2026, but the system is not allowing me to download them. When I click the download button, nothing happens and the pop-up does not appear.

Re: Call Logs Downloading Not Responding

slusagm — Sun, 17 May 2026 00:48:49 GMT

@Energyacheating

when you have trouble downloading some part of the log, a better way is to download everything without filtering

also, try both app and browser

Re: Call Logs Downloading Not Responding

hTideGnow — Sun, 17 May 2026 01:07:45 GMT

hi @Energyacheating

it helps to try using a different browser. And try to download all log and filter later. the filter itself has some problems on and off