topic Increase in Get Support

Increase

Chapman-Boss — Sun, 17 May 2026 00:57:31 GMT

will be getting a new cellphone it's on Thursday May 21 it's on back order My plan it due May 26 so as your email says l should still pay $25.00 a month Thank You

Re: Increase

hTideGnow — Sun, 17 May 2026 01:06:19 GMT

hi @Chapman-Boss

what phone did you get?

for your own protection, after you got the new phone and used on PM network, submit a ticket with PM support and send them your latest IMEI and a screenshot with the IMEI checker to show your phone is approved

Re: Increase

BKNS27 — Sun, 17 May 2026 08:35:04 GMT

@Chapman-Boss

Yes it is better to pay ahead to avoid any interruptions in service. It will stay in your account until the renewal date.

Once you get your new phone. Just move the SIM from the old phone to the new phone. If you new phone requires eSIM then download the PM app. Login to your account and purchase a new eSIM.