topic Re: Verification code in Get Support

Verification code

JulieWiebe — Sat, 16 May 2026 16:45:08 GMT

Not receiving the verification code

hairbag1 — Sat, 16 May 2026 16:46:22 GMT

Click Resend Code to email or voicemail.

JulieWiebe — Sat, 16 May 2026 16:49:38 GMT

The verification code is not sending

JulieWiebe — Sat, 16 May 2026 16:51:47 GMT

How can I change that the code sends to an email instead of the phone number

JulieWiebe — Sat, 16 May 2026 16:54:45 GMT

It only sends to the phone number

slusagm — Sat, 16 May 2026 17:00:03 GMT

Ask PM to help

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here: