Port issue

basvanloenen — Sat, 16 May 2026 15:26:20 GMT

Still waiting for port in to PM to from chatr.

Each day a different PM agent contacts me, I reply and the next day a different one repeats the cycle. It's been 4 weeks now. I'm getting really frustrated, still can't receive calls or texts.

Should be illegal for such companies to hide behind chats. Grow up and have proper customer service over the phone.

Re: Port issue

softech — Sat, 16 May 2026 15:33:40 GMT

@basvanloenen

There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed

But if you are unable to reach a live support with the phone number I sent you, please message the the support team using this link instead:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**After opening the ticket, please monitor your community inbox (envelope icon on the top right), the customer support agent will get back to you in sending a message there.

topic Port issue in Get Support

Port issue

Re: Port issue