My service stop working

Kuljeetsingh — Fri, 15 May 2026 14:02:32 GMT

Hi i used to live in pei but moved to ontario Canada but still use public mobile service my payment is on auto pay and today it was supposed to go but it doesn’t go through i try through app it doesn’t work now my service is down and idk who i need to content no phone number no online chat now i can’t call anyone my internet doesn’t work i am sitting in random restaurant using there wifi can anyone tell me how can i get my service back?

Re: My service stop working

slusagm — Fri, 15 May 2026 14:24:14 GMT

so, there was problem with Payment? are you able to login My Account using the browser? If you can then use this link to make a payment

https://myaccount.publicmobile.ca/en/account/payment/funds/card

if you cannot login , the quickest way to pay is to buy a voucher from store. Buy from Shoppers drug mart and then load the voucher using *611

topic Re: My service stop working in Get Support

My service stop working

Re: My service stop working