topic Re: SIGN ON in Get Support

SIGN ON

Coffee2 — Thu, 14 May 2026 19:15:11 GMT

when I try to login I am ask "RESUME ACTIVATION"

Re: SIGN ON

hTideGnow — Thu, 14 May 2026 19:16:27 GMT

are you @coffee from before?

Yours is an login problem. You will need PM support agent to help.

you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: SIGN ON

natxukr — Thu, 14 May 2026 19:20:15 GMT

Hey @Coffee2 ,

did u have an service with public and paused/cancel it if so that's possible why it says Resume Activation, if not it might be because you were activating a plan and didn't finish it fully you can also submit a ticket if the payment has been approved but still says the same thing.

you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: SIGN ON

hTideGnow — Thu, 14 May 2026 19:21:51 GMT

hey @natxukr

you are copying the exact wordings from me, just the post above