4G

SCFL — Thu, 14 May 2026 17:42:55 GMT

my present phone will not work on the 3G network.

how do I buy a phone 4G LTE/5G? where in Montreal?

how do I remove the sim card and place it in a new phone?

Re: 4G

softech — Thu, 14 May 2026 18:05:48 GMT

Buy a phone from trusted sources, like Costco/Mobile Klink.Apple Store/Samsung.ca, and make sure you buy a phone that is designed and sold for Canada, not imported phones that are designed for other countries. Make sure the phone is VoLTE compatible with Public Mobile. If you are buying in person, try to use the IMEI checker on this page to confirm first before you buy:
https://www.publicmobile.ca/en/on/get-help/articles/volte

Hare are couple choices of phones that will work:

iPhone 8 or later
Google Pixel 4 or later
Samsung S22 or later
Samsung Flip 2/Fold 2 or later
Samsung A15/A35/A55 or later

For the sim card, it is easy. if the new phone allows physical sim, just move the sim card from the old phone and insert into the new phone

topic 4G in Get Support

4G

Re: 4G