topic Re: Volte in Get Support

Volte

john2112 — Wed, 13 May 2026 22:41:18 GMT

How do I check if my new phone is supported by volte, or whatever

umnikke8 — Wed, 13 May 2026 22:50:07 GMT

If you have the phone, use the checker on the help page https://publicmobile.ca/en/get-help/articles/volte

Chalupa_Batman — Wed, 13 May 2026 23:19:33 GMT

@john2112 wrote:
How do I check if my new phone is supported by volte, or whatever

Just know, that the Public Mobile's VoLTE checker as a guide only, as results are not always 100% accurate.

slusagm — Wed, 13 May 2026 23:19:32 GMT

What phone is that?

If it is a Canadian model, it should work

But if course, since you have the phone with you, use the IMEI checker at the bottom of the page to confirm

Alveeto — Thu, 14 May 2026 00:15:08 GMT

So what's the 100% accurate way to know if I'm going to get charged $5?

slusagm — Thu, 14 May 2026 00:17:02 GMT

just ignore that comment, the IMEI checker is accurate

just the $5 charge is a bit confusing at this point. Some has a VoLTE enabled device but still got the text