topic Re: Data Throttled, Call quality static. Not exceeded any limits. Mississauga Based in Get Support

Data Throttled, Call quality static. Not exceeded any limits. Mississauga Based

Patrodrgz22 — Wed, 13 May 2026 20:44:44 GMT

my iphone 17 on ios 26.5 is throttled on data, and phone call quality is static at best. they cant hear me well, but i can hear them well. Ive rebooted the phone, airplane mode over 15 seconds, all multiple times. Is anyone experiencing a similar issue?

Re: Data Throttled, Call quality static. Not exceeded any limits. Mississauga Based

slusagm — Wed, 13 May 2026 20:48:45 GMT

Did you try Reset Network Settings? Reboot phone first and Reset Network Settings

But if you don't see any improvement, ask PM to re-provision in their side

Just open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA when login, you might need to use email to receive if you cannot receive the text on the phone.) Type the question Submit ticket and select Contact Us to get to ticket open screen

But if you have trouble with open ticket using Chatbot, then message them using this link: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Data Throttled, Call quality static. Not exceeded any limits. Mississauga Based

Patrodrgz22 — Wed, 13 May 2026 20:58:47 GMT

Done reset network, in that order, still slow.