https://productioncommunity.publicmobile.ca/t5/Get-Support/I-need-customer-service-help/m-p/1437780#M980527 <P>Where are you stuck? Did you reply the sms to confirm the port?&nbsp; Using eSIM? Disabled old and enabled Public Mobile eSIM?</P><P>You can message them for help, but it might be a long wait for a reply.</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P>I will send you another message to call for the porting team but they tend to not want to help with public mobile customers and only Koodo, but you could try them.</P> Wed, 13 May 2026 19:27:49 GMT Sansan 2026-05-13T19:27:49Z https://productioncommunity.publicmobile.ca/t5/Get-Support/I-need-customer-service-help/m-p/1437772#M980522 <P>I have problem transferring my phone number and now I'm stuck I can't use my numbers anymore&nbsp;</P> Wed, 13 May 2026 19:18:23 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-need-customer-service-help/m-p/1437772#M980522 Willy88 2026-05-13T19:18:23Z https://productioncommunity.publicmobile.ca/t5/Get-Support/I-need-customer-service-help/m-p/1437780#M980527 <P>Where are you stuck? Did you reply the sms to confirm the port?&nbsp; Using eSIM? Disabled old and enabled Public Mobile eSIM?</P><P>You can message them for help, but it might be a long wait for a reply.</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P>I will send you another message to call for the porting team but they tend to not want to help with public mobile customers and only Koodo, but you could try them.</P> Wed, 13 May 2026 19:27:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-need-customer-service-help/m-p/1437780#M980527 Sansan 2026-05-13T19:27:49Z