topic Usage History in Get Support

Usage History

Dusty3 — Tue, 12 May 2026 22:50:41 GMT

How do I read my usage history. My data seems to be being used during the early morning hours when my phone is not being used. Is using up my data rather quickly.

Re: Usage History

umnikke8 — Tue, 12 May 2026 22:53:53 GMT

Data is reported in batches, twice a day usually.

Re: Usage History

softech — Tue, 12 May 2026 22:54:14 GMT

@Dusty3

PM does not update the data usage constantly. In fact, it only update it twice a day.

So, any entry you see is just a total usage between that timestamp and the timestamp of the previous entry. The early morning usage you see on the Usage log does not mean it was used in the morning but a total usage for the last 12 hours.

Also, for correct usage reading, always use Incognito mode to login My Account to avoid reading cached old info