topic Re: Customer support in Get Support

Customer support

CoreyClarke — Tue, 12 May 2026 19:58:13 GMT

I need to speak to someone the chat bot sucks and I am so angry

BigBee1 — Tue, 12 May 2026 20:03:21 GMT

Hello! Customer service is through the chat box. What's your issue? Maybe the community can help!

slusagm — Tue, 12 May 2026 20:08:39 GMT

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage