topic Re: No network at all need support in Get Support

No network at all need support

Sguillot — Mon, 11 May 2026 19:16:45 GMT

Public mobile

When it works it's great

When you need help it sucks

I created a support request and one day I might get a response 😀😀

Looks like my phone has stopped connecting to the public mobile network in the last 24h

I checked my profile

Payment is up to date

No recent changes of plans

I did a reset .. nothing better

I did turn off and on the Sim..nothing

What do I do now 😀😀

softech — Mon, 11 May 2026 19:20:45 GMT

I have escalated your ticket on your behalf. PM support will reach out to your via Community inbox. Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

CSA_PM — Tue, 12 May 2026 12:39:00 GMT

Hello @ Sguillot,

An agent replied to you yesterday and is waiting for your response so they can assist you. Please access this link to reply: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage