Request for Refund and Immediate Account Cancellation

Bernardo06 — Mon, 11 May 2026 18:40:18 GMT

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Hello,

My name is Bernardo Teixeira. I previously had a Public Mobile account associated with this email address: brteixeira06@gmail.com.

I cancelled my account back in November after switching to Freedom Mobile. The line that was cancelled was associated with the phone number 647-764-4261.

I am requesting a refund for all charges that have continued since the cancellation, as well as immediate confirmation that the account has now been fully cancelled. This situation is unacceptable, as I should not have continued to be billed after terminating the service.

Please reply to this email as soon as possible to confirm resolution of this matter.

Thank you,

Bernardo Teixeira

Re: Request for Refund and Immediate Account Cancellation

hTideGnow — Mon, 11 May 2026 18:43:38 GMT

hi @Bernardo06

we are just customers here. Please check with PM support agent directly

you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

topic Request for Refund and Immediate Account Cancellation in Get Support

Request for Refund and Immediate Account Cancellation

Re: Request for Refund and Immediate Account Cancellation