topic Re: Payment failed in Get Support

Re: Payment failed

Geetparv — Sun, 10 May 2026 23:05:10 GMT

useless service i am not ablde to register no card is working and waste of time not able to talk to someone

Re: Payment failed

slusagm — Sun, 10 May 2026 23:07:59 GMT

it is an common system issue. You can choose to wait 24 hours first and try again using browser with Incognito mode, or you can buy a voucher and pay if you need to resume service now. You can buy the voucher from any Shoppers Drug Mart store, or any Loblaw's brand supermarket. Then load the voucher using My Account, PM app or by calling *611

Re: Payment failed

JRFJ — Mon, 11 May 2026 06:40:10 GMT

You could try opening a ticket with a customer service agent, most times, they are super helpful. Ask the chatbot if you can speak with a human, and it will get you sorted.