topic Re: No account in Get Support

No account

Kristalynch — Sun, 10 May 2026 16:34:32 GMT

No account associated with my email yet I am on public mobile

hTideGnow — Sun, 10 May 2026 16:35:53 GMT

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

slusagm — Sun, 10 May 2026 16:37:20 GMT

you need PM to add the email back to your account

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage