https://productioncommunity.publicmobile.ca/t5/Get-Support/Trouble-with-Activation/m-p/1436646#M979581 <P>Hi, I’m currently in the process of transferring my phone number from Koodo Mobile (Not Prepaid) to Public Mobile, and I’ve run into a serious issue.</P><P>I purchased the subscription and opened the app to complete the number transfer process. I was able to reach the transfer section and attempted to move my number over, but I received an error message during the process.</P><P>Now I’m stuck in limbo — my number appears to be inactive, and I currently can’t make calls, send texts, or access normal phone service.</P><P>I’ve also tried submitting a support ticket, but that hasn’t worked either.</P><P>Could someone please help me resolve this as soon as possible? Thank you.&nbsp;&nbsp;</P> Sun, 10 May 2026 15:03:20 GMT Morgan13567 2026-05-10T15:03:20Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Trouble-with-Activation/m-p/1436646#M979581 <P>Hi, I’m currently in the process of transferring my phone number from Koodo Mobile (Not Prepaid) to Public Mobile, and I’ve run into a serious issue.</P><P>I purchased the subscription and opened the app to complete the number transfer process. I was able to reach the transfer section and attempted to move my number over, but I received an error message during the process.</P><P>Now I’m stuck in limbo — my number appears to be inactive, and I currently can’t make calls, send texts, or access normal phone service.</P><P>I’ve also tried submitting a support ticket, but that hasn’t worked either.</P><P>Could someone please help me resolve this as soon as possible? Thank you.&nbsp;&nbsp;</P> Sun, 10 May 2026 15:03:20 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Trouble-with-Activation/m-p/1436646#M979581 Morgan13567 2026-05-10T15:03:20Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Trouble-with-Activation/m-p/1436649#M979582 <P>I sent you a message with a number to help you&nbsp;</P> Sat, 09 May 2026 19:26:26 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Trouble-with-Activation/m-p/1436649#M979582 porcupine 2026-05-09T19:26:26Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Trouble-with-Activation/m-p/1436679#M979603 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/685302">@Morgan13567</a>&nbsp;</P><P>Are you using the PM app to conduct the porting of your number over to PM?</P> Sat, 09 May 2026 21:58:15 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Trouble-with-Activation/m-p/1436679#M979603 BKNS27 2026-05-09T21:58:15Z