topic Phone in Get Support

Phone

Art47 — Fri, 08 May 2026 18:42:45 GMT

I can’t make calls or accept calls

Re: Phone

Art47 — Fri, 08 May 2026 18:44:15 GMT

Help I can’t call or receive calls

Re: Phone

Dunkman — Fri, 08 May 2026 18:58:39 GMT

@Art47

Does data work? Texting?

Which model phone are you using? Is the phone VoLTE compatible with Public mobile network?

https://www.publicmobile.ca/en/get-help/articles/volte

If not VoLTE compatible, then you may have talk issues on the PM network (especially with network changes and the eventual decommissioning of the 3G network across Canada). In Manitoba, the decommissioning of the 3G network is being done already.

Re: Phone

BKNS27 — Fri, 08 May 2026 19:40:00 GMT

@Art47

How old is your phone?

Re: Phone

hTideGnow — Fri, 08 May 2026 19:41:14 GMT

@BKNS27 wrote:
@Art47
How old is your phone?

HI @BKNS27 / @Art47

it's not just a matter of how "old" , it is more what model is that phone?