topic changing supplier in Get Support

changing supplier

Mike1Public — Mon, 04 May 2026 02:16:36 GMT

hi i wanted to tell you guys as soon as i find another company im going to change no longer going to be with public mobile paying to much ans only 2gb doesnt make sense

Re: changing supplier

hTideGnow — Mon, 04 May 2026 02:28:34 GMT

hi @Mike1Public

this is just the Community of customers, so, you don't really need to let us know your plan.

for many of the customers here, we have decent plans. And there are also quite some good plans to choose from. If you have a 2GB plan, you should check your My Account, Change Subscription page and there should be some better plan that is the same price or some with much more data that is just $1 or $2 more.

but if you decided to leave, make sure your PM account is active and can receive the porting authorization text

Re: changing supplier

Dunkman — Mon, 04 May 2026 02:30:52 GMT

@Mike1Public

You do not need to let anyone from Public mobile know about your plans.

If you want, you can check your self service plan to see whether there are any better plans available to you for similar cost. .

If you decide to change providers and want to move your phone number over, you need to keep your PM account active.

Here is additional information:

https://www.publicmobile.ca/en/get-help/articles/porting-out