Unable to activate service – need refund

Draybrah — Sat, 02 May 2026 14:22:19 GMT

I was unable to activate my SIM/eSIM on my new phone and never received service. I have since switched to another carrier. I am requesting a refund as the service was not successfully activated or used.

Re: Unable to activate service – need refund

hTideGnow — Sat, 02 May 2026 14:33:31 GMT

hi @Draybrah PM is a prepaid carrier and generally do not provide refund. But you can check with them and confirm your account was really closed

you can submit ticket by direct message:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

topic Unable to activate service – need refund in Get Support

Unable to activate service – need refund

Re: Unable to activate service – need refund