topic Re: Can't call qnd received call in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-call-qnd-received-call/m-p/1435239#M978737 <P>thanks for the reply ☺️ i ended up buying a new phone, because my sim is no longer compatible with my phone.</P> Sat, 02 May 2026 13:40:24 GMT jennifervutug 2026-05-02T13:40:24Z Can't call qnd received call https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-call-qnd-received-call/m-p/1432800#M977112 <P>Why i can't call and receive call ? My phone is 4g and not 3g.</P> Thu, 23 Apr 2026 18:55:47 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-call-qnd-received-call/m-p/1432800#M977112 jennifervutug 2026-04-23T18:55:47Z Re: Can't call qnd received call https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-call-qnd-received-call/m-p/1432802#M977114 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/558540">@jennifervutug</a>&nbsp;</P><P>Are you in Manitoba ? If so, you might hafta buy a newer cellphone now.</P><P><A href="https://www.publicmobile.ca/en/get-help/articles/volte" target="_blank">https://www.publicmobile.ca/en/get-help/articles/volte</A></P><P><A href="https://www.publicmobile.ca/en/get-help/articles/850-turndown" target="_blank">https://www.publicmobile.ca/en/get-help/articles/850-turndown</A></P> Thu, 23 Apr 2026 19:01:34 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-call-qnd-received-call/m-p/1432802#M977114 hairbag1 2026-04-23T19:01:34Z Re: Can't call qnd received call https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-call-qnd-received-call/m-p/1432830#M977135 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/558540">@jennifervutug</a>&nbsp;</P><P>It doesn’t matter if your phone has 4G or 5G. This is just the speed of your data.</P><P>Your phone will need VoLTE to make or receive calls so enter the IMEI of your phone to the link that&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/39908">@hairbag1</a>&nbsp;has provided.</P> Thu, 23 Apr 2026 20:57:22 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-call-qnd-received-call/m-p/1432830#M977135 BKNS27 2026-04-23T20:57:22Z Re: Can't call qnd received call https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-call-qnd-received-call/m-p/1435238#M978736 <P>yeah, im from Manitoba. i ended up buying a new phone..&nbsp;</P> Sat, 02 May 2026 13:38:44 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-call-qnd-received-call/m-p/1435238#M978736 jennifervutug 2026-05-02T13:38:44Z Re: Can't call qnd received call https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-call-qnd-received-call/m-p/1435239#M978737 <P>thanks for the reply ☺️ i ended up buying a new phone, because my sim is no longer compatible with my phone.</P> Sat, 02 May 2026 13:40:24 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-call-qnd-received-call/m-p/1435239#M978737 jennifervutug 2026-05-02T13:40:24Z