topic Re: Card won’t work and won’t update to a new card in Get Support

Phone plan not working

Romeo123 — Sat, 02 May 2026 02:06:36 GMT

Romeo123 — Sat, 02 May 2026 02:08:59 GMT

What is going on

hTideGnow — Sat, 02 May 2026 02:12:08 GMT

you have to tell us more for us to help

but to start, check if your plan is active

then go to your phone, reboot it and click Reset network settings

hairbag1 — Sat, 02 May 2026 02:30:18 GMT

@Romeo123 wrote:
What is going on

So are you an existing customer or did you try to start a new account with Public Mobile ? More deets will help.