https://productioncommunity.publicmobile.ca/t5/Get-Support/new-phone-no-possible-to-use-cellular-voice-or-data/m-p/1435129#M978658 <P><SPAN>i changed my phone and after switching the sim card to the new phone i can not connect to cellular line</SPAN></P> Fri, 01 May 2026 23:12:48 GMT choalberto1 2026-05-01T23:12:48Z https://productioncommunity.publicmobile.ca/t5/Get-Support/new-phone-no-possible-to-use-cellular-voice-or-data/m-p/1435129#M978658 <P><SPAN>i changed my phone and after switching the sim card to the new phone i can not connect to cellular line</SPAN></P> Fri, 01 May 2026 23:12:48 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/new-phone-no-possible-to-use-cellular-voice-or-data/m-p/1435129#M978658 choalberto1 2026-05-01T23:12:48Z https://productioncommunity.publicmobile.ca/t5/Get-Support/new-phone-no-possible-to-use-cellular-voice-or-data/m-p/1435134#M978659 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/683101">@choalberto1</a>&nbsp;Have you tried rebooting the new phone while SIM in it? Check your SIM settings and try using LTE/5G network mode.&nbsp;</P> Fri, 01 May 2026 23:17:06 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/new-phone-no-possible-to-use-cellular-voice-or-data/m-p/1435134#M978659 NDesai 2026-05-01T23:17:06Z https://productioncommunity.publicmobile.ca/t5/Get-Support/new-phone-no-possible-to-use-cellular-voice-or-data/m-p/1435172#M978689 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/683101">@choalberto1</a>&nbsp;</P><P>Did you check to see if your new phone was blacklisted?</P><P><A href="https://www.imei.info/" target="_self">https://www.imei.info/</A>&nbsp;</P> Sat, 02 May 2026 01:03:18 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/new-phone-no-possible-to-use-cellular-voice-or-data/m-p/1435172#M978689 BKNS27 2026-05-02T01:03:18Z