https://productioncommunity.publicmobile.ca/t5/Get-Support/New-phone-eSiM-transfer/m-p/1434898#M978512 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/562278">@DB09</a>&nbsp;</P><P><SPAN><STRONG>To rebuy new eSIM for FREE,</STRONG>&nbsp;first, download the app on your new phone and login.&nbsp; If you have problem with receiving 2FA code, click "Didn't Receive code" or "Resend code" and choose either Send email or Send voice message</SPAN></P><P><SPAN>Once logged in, Click&nbsp;<STRONG>Account</STRONG>&nbsp;from the bottom, then&nbsp;</SPAN><SPAN>click&nbsp;</SPAN><STRONG>Purchase SIM Card</STRONG><SPAN>&nbsp;and&nbsp;select&nbsp;</SPAN><STRONG>eSIM</STRONG><SPAN>.&nbsp;</SPAN></P><P><SPAN>Once it confirms your phone is eSIM compatible, click&nbsp;<STRONG>Pay $&nbsp; and Install</STRONG><EM>&nbsp;(the system will check and apply a $5 credit to bring the total price back to $0 at checkout),&nbsp;</EM>and follow the prompt to complete and purchase and install eSIM on your device<BR />(in rare case that PM charges you for the replacement esim, you can submit a ticket with PM support and ask them for reimbursement)</SPAN></P> Fri, 01 May 2026 03:14:35 GMT softech 2026-05-01T03:14:35Z https://productioncommunity.publicmobile.ca/t5/Get-Support/New-phone-eSiM-transfer/m-p/1434894#M978508 <P>it says I need to contact you guys but I’m not sure how to do that. How can I transfer my cellular plan to my new phone</P> Fri, 01 May 2026 03:09:11 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-phone-eSiM-transfer/m-p/1434894#M978508 DB09 2026-05-01T03:09:11Z https://productioncommunity.publicmobile.ca/t5/Get-Support/New-phone-eSiM-transfer/m-p/1434898#M978512 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/562278">@DB09</a>&nbsp;</P><P><SPAN><STRONG>To rebuy new eSIM for FREE,</STRONG>&nbsp;first, download the app on your new phone and login.&nbsp; If you have problem with receiving 2FA code, click "Didn't Receive code" or "Resend code" and choose either Send email or Send voice message</SPAN></P><P><SPAN>Once logged in, Click&nbsp;<STRONG>Account</STRONG>&nbsp;from the bottom, then&nbsp;</SPAN><SPAN>click&nbsp;</SPAN><STRONG>Purchase SIM Card</STRONG><SPAN>&nbsp;and&nbsp;select&nbsp;</SPAN><STRONG>eSIM</STRONG><SPAN>.&nbsp;</SPAN></P><P><SPAN>Once it confirms your phone is eSIM compatible, click&nbsp;<STRONG>Pay $&nbsp; and Install</STRONG><EM>&nbsp;(the system will check and apply a $5 credit to bring the total price back to $0 at checkout),&nbsp;</EM>and follow the prompt to complete and purchase and install eSIM on your device<BR />(in rare case that PM charges you for the replacement esim, you can submit a ticket with PM support and ask them for reimbursement)</SPAN></P> Fri, 01 May 2026 03:14:35 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-phone-eSiM-transfer/m-p/1434898#M978512 softech 2026-05-01T03:14:35Z