SIM card invalid

Wook — Thu, 30 Apr 2026 23:39:59 GMT

Hi. I was going to try switching provider and try public mobile but when I tried finishing my activation, it said the new SIM card I received is invalid. I find it extremely hard to get an answer from anyone to help me and I’m just getting frustrated. I’m not sure I want to switch providers anymore. I d like to get my money back but I also don’t know where to go ask about that since there is nobody I can talk to directly. Annoying

Re: SIM card invalid

softech — Thu, 30 Apr 2026 23:53:08 GMT

@Wook

No worries, you can engage PM support by direct message. Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

topic SIM card invalid in Get Support

SIM card invalid

Re: SIM card invalid