topic Re: eSIM with Public Mobile in Get Support

eSIM with Public Mobile

Dakshu — Thu, 30 Apr 2026 18:24:00 GMT

I need new esim and new number

Re: eSIM with Public Mobile

softech — Thu, 30 Apr 2026 18:24:06 GMT

if you are new subscriber with eSIM and activation issue, please reach out to PM CS agent by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

But if you are existing subscriber and need eSIM for new phone, download PM app, login using the same email address and buy eSIM from Account > Purchase Sim card > eSIM

Re: eSIM with Public Mobile

CSA_PM — Thu, 30 Apr 2026 18:43:47 GMT

We appreciate your escalation. An agent is already assisting the customer and will ensure they receive the support they need.