SIM card replacement

Tim-Regnier63 — Thu, 30 Apr 2026 14:30:23 GMT

Says I am unauthorized what do I do?

Re: SIM card replacement

slusagm — Thu, 30 Apr 2026 14:32:35 GMT

are you changing sim card. You should be able to replace it. What exact error you got? Post screenshot

but if it is a login issue, you can ask PM to help

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

hairbag1 — Thu, 30 Apr 2026 14:33:13 GMT

what exactly are you trying to do. Did your Public Mobile sim fail or...?