Activation and transfer issues.

Lisha05 — Thu, 30 Apr 2026 11:14:36 GMT

Hi, I said yes to the number change port text but later said no as well. And the activation saying unable to activate and contact support services. So, when i tried to do that the bot kept on circling on the topic but I could not contact the agent at all. And when i tried submitting a ticket after filling all the questions the submit button is greyed out and i can't submit anything.

Re: Activation and transfer issues.

softech — Thu, 30 Apr 2026 11:49:28 GMT

@Lisha05

There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed

But if you are unable to reach a live support with the phone number I sent you, please message the the support team using this link instead:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**After opening the ticket, please monitor your community inbox (envelope icon on the top right), the customer support agent will get back to you in sending a message there.

topic Activation and transfer issues. in Get Support

Activation and transfer issues.

Re: Activation and transfer issues.