topic Re: Public Mobile Website issues? in Get Support

Public Mobile Website issues?

MommaBear — Tue, 04 Jan 2022 23:22:11 GMT

I was looking at changing my plan to the one that is expiring on July 9th. I went into my account and when I clicked on "change plan" the page was basically blank and showed none of the availble plans or my current one. I even logged out and went back in again.

Re: Public Mobile Website issues?

NDesai — Wed, 04 Jul 2018 01:52:26 GMT

@MommaBear Try using incognito/private browsing mode or try another browser. If it still doesn't work, try again later.

Re: Public Mobile Website issues?

SlyBlueFighter — Wed, 04 Jul 2018 02:29:28 GMT

Just came to the community after seeing the same thing, glad not just me :).

Re: Public Mobile Website issues?

will13am — Wed, 04 Jul 2018 04:11:11 GMT

@SlyBlueFighter wrote:
Just came to the community after seeing the same thing, glad not just me :).

Hey nobody is special when it comes to self serve portal glitches. Eventually everyone gets a taste.

Re: Public Mobile Website issues?

PJC — Wed, 04 Jul 2018 04:43:20 GMT

Seems to be working for me now, give it another try? 🙂

Re: Public Mobile Website issues?

MommaBear — Wed, 04 Jul 2018 11:19:17 GMT

Yes, it's working fine now. Thanks.

Re: Public Mobile Website issues?

MommaBear — Wed, 04 Jul 2018 11:20:09 GMT

Thanks, I just decided to wait it out. 🙂