topic Re: Paying my bill in Get Support

Paying my bill

Mewa — Wed, 22 Apr 2026 04:04:04 GMT

Public mobile says I am charged 30.00 with taxes, etc included. Then I am billed 5.60 more on my credit card. When I logged into my account I have no extra fees added. I just also changed from a 20 GB plan to a 5 GB plan 1 month ago

Re: Paying my bill

computergeek541 — Wed, 22 Apr 2026 04:16:22 GMT

@Mewa wrote:
Public mobile says I am charged 30.00 with taxes, etc included. Then I am billed 5.60 more on my credit card. When I logged into my account I have no extra fees added. I just also changed from a 20 GB plan to a 5 GB plan 1 month ago

Public Mobile has never advertised tax-included prices. Sales taxes needs to be paid on top of all plan prices.

Re: Paying my bill

hairbag1 — Wed, 22 Apr 2026 04:17:00 GMT

@Mewa

the cost of your plan is $30 + taxes + 911 surcharge (taxes and 911 surcharge is based on the area code of your Public Mobile account)

Re: Paying my bill

Mewa — Wed, 29 Apr 2026 23:21:51 GMT

The only problem is my new phone plan is 25 a month plus fees. 10.00 fees for a 25 a month plan?

Re: Paying my bill

hTideGnow — Wed, 29 Apr 2026 23:27:33 GMT

hi @Mewa the $10, is that a sim card charge?

go to Payment history and 09st a screenshot (remember to remove any personal info)